Ask InfoHelp
InfoHelp service points are located in the Library buildings in Cairns and Townsville
InfoHelp opening hours: Townsville and Cairns
Telephone
Townsville 07 4781 5500
Cairns 07 4042 1029
Staff can log and track calls online by completing an IT Support Request.
Students and Staff can request assistance by completing the Ask InfoHelp Form below.
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Is your question is listed?
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What hours are the Library buildings open?
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How many items can I borrow and for how long?
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How do I find journal articles and can I access them electronically?
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How do I reference print and electronic sources?
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I need help with email.
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How do I change my password or obtain a new one?
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Where are the computer labs?